Terms of Use

By using this website or contacting our support team, you agree to these Terms of Use. If you do not agree, please stop using the site. These terms may be updated periodically; continued use means you accept any changes.

Eligibility & Purpose

  • You confirm you are of legal age in your location and able to enter binding agreements.
  • This site is for lawful use to find travel information and request services such as booking, flight updates, and cancellations.

Account & Security

If you create an account, keep your credentials confidential. You are responsible for all activity under your account and should notify support immediately of any unauthorized use.

Role as Agent

We act as an intermediary between you and travel providers (such as airlines and hotels). Each provider’s rules, schedules, policies, and contracts of carriage apply to your trip.

Prices, Fees & Payment

  • Totals shown at checkout may include provider charges and service fees.
  • Your bank may apply currency conversion or international processing fees.
  • If you have questions about any charge, contact our support team by phone before opening a bank dispute.

Changes, Cancellations & Refunds

  • Airline fare rules control eligibility; some tickets may be non-changeable or non-refundable.
  • Changes or cancellations may involve penalties, fare differences, or service fees as permitted by the rules.
  • If a refund or credit is allowed, we will coordinate with the provider to process it.

To review options or start a change/cancellation, contact our support team by phone.

Schedule Changes & Disruptions

Providers may change schedules, routes, or aircraft; they may delay, cancel, or overbook flights. When notified, we present options available under provider policies. After check-in, the airline controls your reservation—work with airport staff for the fastest resolution.

Travel Requirements

  • You are responsible for valid passports, visas, health documents, and entry rules.
  • Follow airline baggage rules, check-in times, and boarding deadlines.

Special Requests

Seat selection, meals, loyalty credit, and assistance requests are not guaranteed and may be modified by providers or incur additional charges.

Prohibited Use

  • No scraping, automated queries, or interference with site security.
  • No unlawful activity or infringement of third-party rights.
  • No copying or distribution of site content without permission.

Intellectual Property

Website content, design, and branding are protected by law. Do not copy, modify, or distribute materials without written consent.

Privacy

Personal data is handled according to the Privacy Policy. Limited information may be shared with trusted partners (such as airlines and payment processors) to deliver services.

Disclaimers & Limitation of Liability

Services are provided “as is.” We do not control provider performance and are not responsible for their acts, omissions, or policy decisions. To the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from use of this site or third-party services.

Indemnity

You agree to indemnify and hold us harmless from claims arising out of your use of the site or breach of these Terms.

Changes to These Terms

These Terms may be updated from time to time. The revised date will appear at the top of the page.

Contact

Questions about these Terms or a booking? Contact our support team by phone.

+1 (888) 263-2297