Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or request flight changes or cancellations. Please read carefully to understand how we handle your information and your rights related to it.
Information We Collect
- Make a booking or request a flight update or cancellation
- Fill out a contact or inquiry form
- Communicate with our support team by phone, chat, or email
Information may include your name, email address, phone number, booking reference (PNR), travel details, and payment information. We may also collect non-personal information automatically, such as your browser type, IP address, and device details for security and analytics.
How We Use Your Information
- Process bookings, flight changes, and cancellations efficiently
- Communicate updates, confirmations, and refund information
- Send notifications about policy changes, service updates, or promotional offers (only with your consent)
- Comply with legal and regulatory requirements
Information Related to Flight Updates & Cancellations
When you request a change or cancellation: 1.We use the information you provide (such as your booking reference, name, and contact details) to coordinate with airline partners and process your request. 2.Certain details may be securely shared with airlines or authorized agents to complete the modification or refund. 3.Your consent is considered granted when you provide this information for processing.
If you no longer wish for us to manage your flight data, you may contact our team to withdraw consent—however, ongoing transactions or airline requests already in process may still require limited use of your details until completed.
Consent and Withdrawal
By using this website or submitting personal information, you give consent for us to collect and process it for specific purposes such as bookings, updates, or cancellations. You can withdraw your consent anytime by contacting our support team. Once your request is received, we will discontinue using your personal data except where required to finalize pending transactions or meet legal obligations.
Third-Party Access
To fulfill your requests, we may share necessary details with: 1.Airline and travel service providers 2.Payment processors and banking partners 3.Customer support tools and data storage systems All third-party partners are required to follow strict data protection policies and only use your data to complete assigned tasks. When redirected to another website or payment gateway, their privacy policies will apply.
Data Protection and Security
We use advanced security protocols, encrypted communication, and strict access controls to protect your information against unauthorized access or misuse. While no online platform is completely risk-free, we continuously review and improve our security measures.
Cookies and Tracking
By using this website, you confirm that you are at least 18 years old, or the age of majority in your region, and have the authority to make bookings or flight-related requests.
Age of Consent
We use advanced security protocols, encrypted communication, and strict access controls to protect your information against unauthorized access or misuse. While no online platform is completely risk-free, we continuously review and improve our security measures.
Policy Updates
We may update this Privacy Policy periodically. Updates take effect once posted on this page. You are encouraged to review it regularly for any changes in how we handle personal information.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, flight data handling, or cancellation information, please contact our support team through email or the contact form provided on our website.